Privacy Policy

Overview

This Privacy Policy applies to everyone who visits the KirayaHome website, submits a rent request, or contacts us through WhatsApp, email or phone. By using our services, you agree to the practices described here.

Information we collect

• Contact details: name, phone number and WhatsApp number when you submit a rent request or contact us.
• Rental preferences: budget, preferred phase or area, number of bedrooms, move-in date and any notes you share.
• Technical data: IP address, browser type, device type and pages visited, collected through cookies and analytics tools.
• Communication records: WhatsApp messages, emails and call notes used only to help you find a rental.

How we use your information

• To match you with verified rental properties in DHA Lahore.
• To send you WhatsApp shortlists, viewing updates and follow-up support.
• To improve our website, content and user experience.
• To comply with legal obligations and prevent fraud or abuse.

Sharing your information

We do not sell your personal data. We only share it with:

• Verified brokers or landlords when you request a viewing or a shortlist.
• Service providers who help us run the website, analytics and communication tools.
• Legal authorities if required by law or to protect our rights.

Cookies and tracking

We use cookies and similar technologies to understand how visitors use the site, remember preferences and improve performance. You can disable cookies in your browser settings, though some features may not work as intended.

Data security

We use encryption, secure hosting and access controls to protect your data. While we take reasonable precautions, no internet transmission is 100% secure, so we encourage you to share sensitive information only through trusted channels.

Your rights

You can ask us to:

• Show you the personal data we hold about you.
• Correct or update your information.
• Delete your data from our systems.
• Stop sending you marketing or follow-up messages.

To make any of these requests, contact us at kirayahome45@gmail.com or WhatsApp +92 323 7365392.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review it periodically.